Building a Culture of Ethics in Insurance

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Course overview
A top down approach to building an ethical culture. Learners will gain knowledge of: 1. The meaning and importance of an ethical culture 2. Key factors required to build/maintain an ethical culture.

Alberta - 64968
British Columbia - Certificate of attendance
Manitoba - 41492
Ontario - Ethics
Saskatchewan - 1 General CE Hour

La-Toya Hanchard

Owner, TheWritePerspective
La-Toya is no stranger to the insurance industry with over 20 years under her belt. Her broad skill set and unique organizational perspective is a culmination of the range of roles she has held including project and change management, process improvement, and her ongoing time in leadership. As Unica Insurance’s Ombudsman for 10 years, she managed escalated complaints and developed a strong understanding of the importance of ethics in the workplace.